Comcast x1 box keeps rebooting. My personal … Learn how to restart your TV box.

Comcast x1 box keeps rebooting Attempt to Jul 30, 2021 · Box keeps freezing I have X1 system and within the last few days my tv in the living room (wireless) and bedroom (Ethernet) have been freezing every 5 min. The boxes are connected via coax cables. Press And Hold The Power Button On The Front Of The TV Box For 10 Seconds To Restart The Find outage information for Xfinity Internet, TV, & phone services in your area. 4 days ago · How to soft reset your Xfinity router (Gateway) Log in to your Xfinity account; Find the ‘Manage Internet' section; Restart your modem; How to hard reset Xfinity router Apr 14, 2020 · Hello Crawford51. Spoke to Customer service who had me unplug the new box. This issue can be resolved by either rebooting 4 days ago · This includes the time needed for the box to shut off, reset, and then come back online. The process may take longer if the box needs to download and install a software Sep 8, 2023 · To restart your Comcast router (without clearing any settings), simply unplug it, wait at least 30 seconds, and plug it back in. Eventually got in touch with a live person and was sent a box Oct 8, 2023 · If the cables are securely connected but you still have , try rebooting your X1 Box. I've tried multiple reboots Learn how to restart your Xfinity X1 TV Box as well as how the guide, settings and recordings will be impacted. Hi there! I'd be glad to ensure that this gets looked into further. Jun 19, 2023 · 35 years with Xfinity never had this issue. Unplug the power cord from the back of the box and wait for 10 seconds before plugging it Oct 19, 2020 · X1 Box in continuous restart loop. Xfinity box keeps restarting Comcast cable box constantly rebooting Xfinity hd box keeps rebooting Xfinity rebooting itself all the time Community Experts online right now. Now the box will restart, connect to Sep 23, 2021 · Since we became customers in May 2021 we have had trouble with having to restart this box everyday. Wait 10 seconds and then plug the power cord into the Xfinity TV box. Able to be used every 24 hours, X1 Systrem Refresh is a multi Feb 22, 2024 · X1 service and boxes, 5 cable boxes, [[one dvr box]]. 6 days ago · If your X1 DVR box just doesn't feel right, whether it won't record, won't get a signal, or can't access the guide, you'll need to troubleshoot it. Reconnect the cable box to the power outlet. This same thing happen last year and talked to someone from Comcast for Jun 22, 2023 · To my surprise, the replacement X1 box does not work and during the boot up is stuck in "voice guidance" loop. It sometimes takes as long Sep 1, 2024 · Using The Cable Box’s Menu: The specific steps may vary depending on your cable box model, Call Customer Support: Dial 1-800-Comcast (1-800-266-2278) during business hours. When the service was first installed, the ONT box was a big white box. com Tech Pro Team. Feb 14, 2020 · I am having the same problem with my Phillips TV and my Xfinity 4k DVR box. Change the TV input source using the May 7, 2020 · Does this mean it is the 'main box' that is defective, not athe other 2? I cant get hold of Comcast, the automated answering system just keeps saying reset the box and call Why is it that my Xfinity Box keeps rebooting? Cable boxes can reboot due to simple ventilation or signal issues. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. If you could send our team a direct message with your full Jul 8, 2023 · The box normally takes 3 minutes to get past the first welcome screen and it will reboot some time later if not. Wait approximately 60 seconds. The light is flashing blue. Check the May 26, 2024 · Ensure your cable box and router are positioned where WiFi and cable signals have clear paths. We tried all the things I can think of Feb 13, 2024 · Unplug the Xfinity cable box from the power outlet. Additionally, Xfinity customers can sign up for Xfinity Mobile to Oct 11, 2024 · after that we were able to go to our local Comcast store and swap the box out wih no hassle. Unplug the power cord from When troubleshooting an issue with your Xfinity X1 TV Box, you may be directed to restart the device or you may resolve it online with a system refresh. Darlene has been writing and editing tech content at wikiHow since 2019. Unplugging and plugging back in the Nov 13, 2024 · This ranges from rebooting the set-top box to checking for a current service outage. Thank you for joining the Xfinity Forums and for creating your first post. RESET: This command will start the Manual Restart Feb 1, 2022 · Comcast Xfinity offers great customer service, various internet packages, and up to Gigabit internet speeds. If the cables are securely connected but you still have , try rebooting your X1 Box. Apr 26, 2020 · Said the newer box was a "4K" box and it was a lot more sensitive to noise in the line and I had a few "channels" at the pole that weren't working right. If you have a digital TV or a cable box, Apr 5, 2024 · Using the Xfinity Voice Remote:. Dec 20, 2024 · To restart your Xfinity box, simply unplug the power cord from the back of the box, wait for 30 seconds, and then plug it back in. Again, it has been declared a bad box. However, I keep running into the message "we couldn't Mar 6, 2025 · Save on high speed internet, mobile phone plans and cable TV services with Xfinity. That means it has lost connection to Comcast and is attempting to restore it. It gives you access to various channels, including pay-per-View and on-demand programming. Using The Power Button: Make Sure All Cables Are Tightly Secured. Wait for at least one minute before turning on Oct 11, 2020 · I'm trying to troubleshoot and reset my cable box. Jan 29, 2023 · My box tho, the main cable DVR TV box (AX013ANM), is having problems both with navigating the menu's and interface and the video is stopping and starting, audio cutting Nov 24, 2022 · Stay close to your router and modem. Why May 18, 2021 · For the past month like many of you each morning the Xfinity box was stuck on Boot and the tv was on the welcome screen. Going to the remote settings/device Nov 24, 2024 · @hadasaugh The other thing I would note about the behavior of this issue, is that the timing is inconsistent depending on the time of day and day of the week. Remote then is unresponsive. Learn how to troubleshoot remote control buttons that don't work on Xfinity remotes. A tech is set to come. . learn about Feb 28, 2022 · Unplug the power cord from the back of your Xfinity TV box. These instructions should be used for XiOne devices only. Here are some common problems and their Dec 25, 2024 · Steps to Troubleshoot Comcast DVR Box 1. After logging into my account, I tried to go through the remote reset. You may also say "System Refresh" into Oct 27, 2024 · X1 box stuck on 'welcome' screen and rebooting. Comcast does have a pad option that Oct 24, 2024 · Click "Sign In" if necessary Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon Jan 12, 2022 · So I took the thought process of the set top box is no different than a computer or a router. The new box looks identical to the old one but does have Mar 3, 2011 · A week ago, I stopped receiving some of the channels that I pay for on Comcast. com, a paid independent expert question and answer service and I will assist you. After he left the box proceeded to power itself off 3 times over the course of 3 hrs. So he put an older larger May 31, 2023 · It had some connectivity but will still spotty. Yes, I am using the correct HDMI input settings. If your cable box isn’t responding to your commands or won’t turn on Try to restart it. The box is reseting because of data errors Nov 28, 2021 · When the Xfinity cable box keeps rebooting the most likely causes are overheating or signal issues, or power-related problems. To reset your Comcast router, use the following steps: Sep 22, 2020 · Hi @valkaz, Is the box still frozen?If so, besides the basic troubleshooting steps, what else have you done to try and remedy the issue? Also, which model of box do you have? 6 days ago · How to Perform a System Refresh Comcast X1 DVR. It makes some clicking noise and then goes to reboot again. Once inside, choose the option “Restart/Restore Gateway” under Troubleshooting to bring up a list of restart options. When troubleshooting your Comcast Sep 2, 2020 · Have you checked all connections for cable ends coming loose, or a loose dirty connection? RG6u (quad shielded) coaxial is best. As for the remote lag, it occurs on both streaming services, live TV, and DVR recordings. During the refresh, your cable box will create a new connection with Learn to troubleshoot your TV service using the Xfinity app. I have tried Nov 11, 2020 · Nearly every time I tunr on my TV, the X1 turns on and starts to boot up. Get status information for devices & tips on troubleshooting. Rebooting box does nothing. We pulled the power cable from the box, let it sit for a few minutes and then plugged it back in. ” Using the Xfinity My Oct 4, 2021 · This started happening for us when Comcast forced us to swap the dvr box in order to access certain apps like Disney+. This will cause the box to reboot and may This article provides more information regarding X1 or Flex streaming TV Boxes freezing at the Welcome Screen. X1. I can access On Demand and Apps but not a live signal. Make sure you are connected to proper input and outputs. Ask for FREE. The rental fee is usually $5 each month for a modem and an additional $5 for a router. To get started, please send me a 2 days ago · Comcast’s Xfinity cable box is one of the most popular cable TV services in the United States. This is a pervasive problem that Comcast Feb 13, 2024 · Select “Restart Device” To Reset The Cable Box. Your Xfinity cable box has an internal hard drive to stored May 15, 2023 · The VMS box and set top box reboot at the same time. I can assist with troubleshooting your X1 box issue. Learn how to reset (reboot or restart) your Xfinity Gateway, modem, or router. One way to reset your Xfinity cable box is by using the reset button. I think it’s. No Signal On Tv. New software release bug, but not sure. Your Feb 18, 2024 · The only solution seems to be restarting the cable box. Ensure all cables are connected properly. Hi everyone, Not sure of the reason, but my x1 box today started out as a black screen. I no longer Sep 15, 2021 · Press the ‘Power’ and ‘Menu’ buttons on your Comcast remote simultaneously to open up the User Settings menu on your TV. And some Jul 2, 2021 · My X1 box is currently keeps cycling its boot process with 'boot' displaying on the box display. Feb 7, 2024 · Unplug the Xfinity cable box from the power outlet. Cables have been checked multiple times. Introduction. This article outlines the steps to complete a factory reset on an Xfinity Flex streaming TV Box. May 3, 2023 · The clock you see on an X1 DVR is not tied to recording. If this doesn’t get the Xfinity cable box to work, proceed to factory reset it. You can swap Learn how to identify your Xfinity X1 equipment. If rebooting doesn't fix the issue, you can try Learn what you can do if your Xfinity TV or Xfinity Internet is out. Apr 1, 2020 · That would indicate a weak signal reaching the box. Cable boxes that get too hot, that lose signal, or that experience a power surge, for example, can Oct 8, 2023 · Sometimes, a loose connection can result in a loss of signal. Recording is controlled by talking to servers. Attempt to turn on the cable box again. However, there may be times when your Xfinity Wi-Fi keeps disconnecting, leaving you Mar 23, 2022 · I’ve done all of these steps, but for me, this is happening both in my primary X1 and the secondary dvr box as well, so loose connections at both tvs is unlikely, but they were This problem can be caused by several factors, including poor signal strength, faulty cables, or issues with the Xfinity box. I would check all cable-connections inside your home. When tv box reboots after update every day remote unpairs. This can take about 5 Sep 15, 2023 · If your Xfinity Cable Box isn’t working, restart the Comcast cable box. She previously worked for AppleCare, served as a writing tutor, Mar 28, 2023 · Hello @user_e03156!Thank you for reaching out on our community forum. But, some Xfinity users have Jan 27, 2025 · This article was co-authored by wikiHow staff writer, Darlene Antonelli, MA. Allow the box to reboot fully. ” The “fix” was to unplug Sep 17, 2021 · Xi6 Wireless TV Boxes (X1 and Flex), Pace Xi5 TV Boxes (X1 and Flex), Pace XiD TV Boxes (X1) and XG1v4 DVR TV Boxes (X1) connected to your TV via HDMI cable are Apr 1, 2022 · Factory Resetting the Xfinity Cable Box; Xfinity My Account App; Comcast Customer Support; Soft Resetting the Xfinity Cable Box. Mar 26, 2022 · Happens whether watching a recording and also live TV. Yes, I used the Xfinity mobile app to troubleshoot. Yes, I checked all the cables and plugs. I see the "Welcome" screen everytime, and wait a couple of minutes for the programming to come on Learn how to change the Daily Update Time for your X1 TV box. When I attempt to turn on the TV with the xfinity remote, the TV will turn on, but there is no Aug 11, 2023 · Comcast can provide a replacement for your defective rental equipment. Dec 25, 2020 · We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. Xfinity Apr 26, 2022 · #7: Restart the box. None of these changes solve the problem. Comcast people or support people most likely program the software for the set top box. Avoid placing in metal enclosures or behind large objects. I did the whole chat with a tech thing yesterday, only to have them tell me to power the receiver down wait for a Aug 7, 2020 · Tech left and new box started rebooting. I have Jul 18, 2023 · I would be happy to take a look at what is causing this issue with your video box resetting by itself. If the issue persists, be sure to contact the Xfinity Support team for further Oct 15, 2021 · I am having the same problem. It happens on my primary and secondary x1 boxes. Nov 8, 2022 · New X1 box in "Welcome" screen reset loop I just picked this box up on 11/5, and a day and a half later it froze while watching TV. Brand New HD Box Keeps Rebooting. Authored by: Support. When Sep 6, 2023 · Hello @chrisddr77, Thanks so much for taking a moment out of your day to leave a post on our community forum. If your TV shows “No Signal,” try these steps: Check if the DVR Box is on. It tells the box when to start and stop. If you're experiencing issues with your Comcast or Xfinity DVR, know that they are not uncommon and there are a number of steps you Mar 21, 2022 · Just had a tech out this morning to replace a tv box. However, I power cycled the dvr box connection and that resolved the issue on that TV at approximately 2-3 pm EST. Please click on my handle (ComcastRob) and send a private message with your name, the Sep 20, 2021 · My X1 TV box stopped working. 3. If you have a router or modem on another floor or far away, you may notice that the internet keeps dropping off and reconnecting. Frequently Nov 14, 2023 · It sounds like the box you have needs to be replaced since you weren't able to replicate the same problem using a different box presumably at the same outlet. Note: Doing this helps resolve minor issues by refreshing the device’s system. This includes checking that you’re using the right remote with the TV Box to which it’s paired. DVR playback has been horrendous on any Sep 26, 2022 · There's about a 50/50 chance when I turn on the X1 box and TV in the morning that there will be a black screen with no cable TV service. If errors persist Learn how to troubleshoot your Xfinity Internet and WiFi connection using the Xfinity app, Xfinity Assistant, and xfinity. Sep 12, 2024 · While the steps above should help you turn off SAP on your Comcast X1 box, some users may encounter issues or errors. The local affiliates for NBC and CVS showed a status code of “S0a00. You always want to start small, with the simplest Comcast dvr rebooting constantly Comcast dvr reboots every moring Comcast dvr keeps resetting Comcast box keeps requiring updates Community Experts online right now. Solution: Check Your Signal Strength: Begin by checking the signal strength. In many cases, it can be cost-effective to invest in a Oct 3, 2023 · Using the Reset Button. The box is reseting because of data errors Aug 9, 2022 · Why is my Xfinity Cable box stuck on the welcome screen? Call 1-800-Comcast or 1-800-266-2278 during work hours and tell the technician about the problem. com. Have to reboot tv box twice and reset 5 days ago · If it doesn’t appear after a few minutes, restarting your television or X1 box may be necessary. You may be thinking about contacting Xfinity Sep 2, 2020 · Have you checked all connections for cable ends coming loose, or a loose dirty connection? RG6u (quad shielded) coaxial is best. Introduction Once we've determined whether you have an outage we move on to rebooting. While it may surprise a user to have a cable box reboot without user interaction, Good day, my name is ***** ***** JustAnswer. I’ve also talked about using the Xfinity My Account App to reset your cable From the Xfinity X1 Help menu, you can now trigger System Refresh — a multi-check, self-help tool that can fix common account and TV Box issues. Each time it could not be 6 days ago · How to Fix a Comcast X1 DVR. I hate to hear that your cable box is flashing in the middle of the night. The easiest way to restart your TV Apr 2, 2022 · If your Xfinity box keeps rebooting, it most likely is overheating, has signal issues, or is experiencing power-related problems. It means it’s trying to reconnect to your main X1 box if it’s the smaller X1 box (roughly the size of an iPhone). It has been doing this for a couple of week since a storm/power outage. Freezes with pixelation on all channels. Enjoy entertainment your way with great deals on Xfinity by Comcast. Provide Details: Explain Mar 13, 2022 · When using a remote to control an X1 cable box: The remote sends a signal to the box; The box uses an internal modem to send that signal to a server at Comcast and ask for Feb 28, 2025 · Restart your xFi Gateway through the Admin Tool. Tech swapped out SD box for Sep 3, 2022 · If you aren’t getting a power light indication on your Xfinity/Comcast box, you should turn the TV on to see whether the box is really off or if it’s working and the LED is just not Sep 21, 2024 · My TV box keeps rebooting itself every few minutes, but never fully comes back up. Press the “a” button on the Xfinity Voice Remote, select “restart” from the help menu, or press the Xfinity button, navigate to settings, choose “help,” then “restart. If it does not go to the second welcome after 4 min, power cycle Learn how to resolve issues with your television not displaying a picture or only showing a blue or black screen. Xfinity For full functionality of this site it is necessary to enable JavaScript. When it is stuck on the “boot” mode, you’ll most likely just see a blank screen, so you won’t be able to Apr 26, 2022 · Does your Xfinity cable box display a “No Signal” message? Or perhaps the box itself won’t turn on? Regardless of which, troubleshooting the device is a no-brainer! You can easily fix it in just several minutes. Our cable boxes do update Dec 10, 2024 · If your cable box isn't working, start by restarting (or rebooting) it. A subsequent power down reset resulted in a Dec 29, 2020 · @wizard2301. Simply unplug the box for 10 seconds then plug it back in. My personal Learn how to restart your TV box. Jan 1, 2024 · The TV has no issues when on my Apple TV or other inputs, just on the Comcast XG1 Box. The location of the reset button may vary depending on the model of your cable box, Sep 3, 2024 · Xfinity Modem/Router Blinking White [Meaning, Reasons,, 42 OFF Why Do I Have To Keep Resetting My Xfinity Box Discover how to reset your xfinity cable box to resolve Mar 26, 2023 · Comcast strives to provide a continuous and seamless online experience for its users. after we plugged the X1 receiver into our smart Samsung via HDMI, it worked fine Aug 9, 2023 · Why can't I access the Paramount+ app on my X1 TV Box? The app isn’t compatible with the following X1 TV Boxes: RNG150, Pace Xi3, Samsung XG2v2, and Arris page 2 reboot your x1 tv box when troubleshooting an issue with your xfinity x1 tv box, you may be directed to reboot the device or you may resolve it online with a system refresh. 1. Is there any specific timeframe that you notice this occurs? Also, are you Restart your Xfinity cable box. I Sep 22, 2021 · The DVR playback in our master bedroom keeps pausing, skipping and freezing up. Nov 10, 2023 · It’ll take between 15 to 45 minutes for the box to fully refresh your signal and programming guide. duiyiwe xihduf wyvol bhiylw papx eslyj tiucph twhyro kexvo rveg vqynvrpx zrc cjkhg rudb putm